Terms & Conditions

Acceptance of Terms

By accessing and using the AlphaModo fitness application, website, or purchasing our products, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services or make any purchases.

About AlphaModo

AlphaModo is a comprehensive fitness platform providing workout programs, nutrition guidance, fitness products, and related services. Our mission is to help users achieve their fitness goals through innovative technology and high-quality products.

Eligibility

You must be at least 18 years old to use our services or make purchases. Users under 18 must have parental consent and supervision. By using our services, you represent that you meet these age requirements.

Account Registration

To access certain features of the AlphaModo app, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Permitted Use

The AlphaModo app is for personal, non-commercial use only. You may use the app to access fitness content, track your progress, and participate in our fitness programs as intended.

Prohibited Activities

• Reverse engineering, modifying, or creating derivative works of the app
• Sharing your account credentials with others
• Using the app for any illegal or unauthorized purpose
• Attempting to gain unauthorized access to our systems
• Uploading malicious content or viruses
• Harassing or threatening other users

Content Ownership

All content within the AlphaModo app, including workout videos, meal plans, text, graphics, and software, is owned by AlphaModo or our licensors. Users may not reproduce, distribute, or commercialize this content without explicit written permission.

User-Generated Content

When you submit content to our app (photos, progress updates, reviews), you grant AlphaModo a worldwide, royalty-free license to use, display, and distribute such content for promotional and operational purposes.

Payment Processing

All payments are processed securely through Stripe. We accept major credit and debit cards including Visa, Mastercard, American Express, and Discover. Payment information is encrypted and we do not store your complete card details.

Pricing and Availability

Product prices are displayed in US dollars and may change without notice. We reserve the right to modify prices, discontinue products, or limit quantities at any time. All sales are subject to product availability.

Order Confirmation

After placing an order, you will receive an email confirmation. This confirmation does not guarantee acceptance of your order. We reserve the right to refuse or cancel orders for any reason, including suspected fraudulent activity.

Subscription Services

Some AlphaModo services may be offered on a subscription basis. Subscriptions automatically renew unless cancelled before the renewal date. You can manage your subscription through your account settings or by contacting customer support.

Shipping Coverage

We currently ship only within the United States. All shipping costs are covered by AlphaModo regardless of order size or shipping speed selected. International shipping may be available in the future.

Processing Time

Orders are typically processed within 1-2 business days. Orders placed before 2:00 PM EST Monday through Friday may ship the same day. Processing times may be extended during holidays or high-demand periods.

Delivery Options

• Standard Delivery: 5-7 business days
• Express Delivery: 2-3 business days
• Overnight Delivery: 1 business day

All delivery options are completely free of charge.

Delivery Address

Please ensure your shipping address is accurate and complete. Address changes may be possible within 2 hours of order placement. We are not responsible for packages delivered to incorrect addresses provided by the customer.

Damage Claims Requirement

To claim a damaged item, you must provide an unboxing video showing the condition of the package and its contents upon arrival. This policy ensures product integrity and prevents fraudulent claims.

Unboxing Video Requirements

• Start recording before opening the package
• Show the exterior condition of the packaging first
• Clearly display any damaged items and their condition
• Keep the video continuous without cuts or edits
• Ensure good lighting and clear visibility of damage
• Maximum file size: 50MB

Claim Process

Non-Returnable Items

• Items purchased due to change of mind or buyer's remorse
• Products that have been used or show signs of wear
• Items without original packaging or tags
• Personalized or customized products
• Items damaged after delivery due to misuse

Digital Products & App Subscriptions

Digital products and app subscriptions are non-refundable once accessed or downloaded. Subscription cancellations will take effect at the end of the current billing period without prorated refunds.

Data Collection

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact customer support. We also automatically collect certain information about your device and app usage for analytics and improvement purposes.

Data Usage

Your personal information is used to provide and improve our services, process transactions, communicate with you, and ensure account security. We do not sell your personal data to third parties.

Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption and secure data storage. However, no method of transmission over the internet is 100% secure.

Cookies and Tracking

Our app and website use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can manage cookie preferences through your device settings.

Health and Fitness Disclaimer

The fitness programs and advice provided by AlphaModo are for general informational purposes only. Always consult with a healthcare professional before starting any new exercise program. Use of our fitness programs is at your own risk.

Limitation of Liability

AlphaModo shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or products. Our total liability shall not exceed the amount paid by you for the specific product or service.

Service Availability

We strive to maintain continuous service availability but cannot guarantee uninterrupted access to our app or website. We reserve the right to modify or discontinue services with or without notice.

Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of these external sites.

Questions About These Terms

If you have any questions about these Terms and Conditions, please contact us using the information below. We're here to help clarify any concerns you may have.

Legal Notices

These Terms and Conditions are governed by the laws of New Jersey, United States. Any disputes will be resolved in the courts of New Jersey. If any provision of these terms is found to be unenforceable, the remaining provisions will remain in effect.

Updates to Terms

We may update these Terms and Conditions from time to time. Significant changes will be communicated through email or app notifications. Continued use of our services after changes constitutes acceptance of the updated terms.